I have received a damaged /defective /wrong product in my order, how should I proceed?

If the product has a genuine quality/manufacturing defect, a replacement will be offered for your order against the photo and video of the package and the contents.

Although we ensure the highest quality of packing each order, there might be very rare circumstances of damage when shipping. In this case, contact support@r3set.life and our customer support team will replace your order.

At R3SET, we are committed to providing our customers with the best possible experience, and we take pride in our high-quality products and excellent customer service. We appreciate your business and value your satisfaction, which is why we will work tirelessly to resolve any issues that may arise.